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novaryqelith

Financial Analysis Excellence

Privacy Policy

novaryqelith Financial Education Platform

Last updated: March 15, 2025

Introduction and Commitment

At novaryqelith, we understand that your privacy matters deeply when you're learning about fundamental financial analysis and market research. This policy explains exactly how we collect, use, and protect your personal information while you access our educational resources and participate in our learning programs.

We're committed to transparency about our data practices. You'll find straightforward explanations here rather than legal jargon that obscures what's actually happening with your information. Our approach follows Australian Privacy Principles under the Privacy Act 1988, but we go beyond compliance to build genuine trust with our learning community.

Information We Collect

Personal Information You Provide

When you engage with our platform, we collect information you voluntarily share with us. This happens when you create accounts, enroll in courses, or contact our support team about your learning journey.

  • Contact details including your name, email address, and phone number
  • Professional background information to tailor course recommendations
  • Learning preferences and goals you share during onboarding
  • Payment information processed securely through our payment providers
  • Communication records when you reach out for support or feedback

Technical Information

Our systems automatically collect certain technical data to improve your experience and ensure our platform runs smoothly. This includes standard web analytics and security information that helps us protect against fraud and technical issues.

How We Use Your Information

Your information serves specific purposes that directly benefit your learning experience. We don't use your data for unrelated marketing or sell it to third parties for their own purposes.

Primary purpose: Delivering high-quality financial education and supporting your learning goals through personalized course recommendations and progress tracking.

Information Type Primary Uses Retention Period
Account Information Course access, progress tracking, personalized recommendations Active account + 3 years
Learning Data Progress analytics, course improvement, certification records 7 years for certification purposes
Communication Records Support resolution, service improvement 2 years from last contact
Technical Data Platform security, performance optimization 12 months (anonymized after 6 months)

Data Sharing and Third Parties

We work with carefully selected service providers who help us deliver our educational programs. These partnerships are governed by strict data protection agreements that limit how your information can be used.

Our payment processors handle transaction data securely but never receive access to your learning records or personal communications. Similarly, our email service providers can send course updates on our behalf but can't access your account information for their own purposes.

  • Payment processors for secure transaction handling
  • Email service providers for course communications and updates
  • Cloud hosting services for platform infrastructure and data security
  • Analytics providers for aggregated, non-personal usage insights

Your Rights and Control

Under Australian privacy law, you have significant control over your personal information. We've designed straightforward processes to help you exercise these rights without unnecessary bureaucracy.

Access and Correction

You can view most of your personal information directly through your account dashboard. For information not visible there, contact us using the details below and we'll provide a comprehensive report within 30 days.

Data Portability

Want to move your learning records elsewhere? We'll export your course progress, certificates, and account data in standard formats that other platforms can easily import.

Deletion Requests

You can request deletion of your account and associated data. We'll permanently remove your information within 30 days, though we may retain anonymized learning analytics to improve our courses for future students.

Security Measures

Protecting your information is fundamental to our operations. We implement multiple layers of security including encryption, access controls, and regular security audits by independent professionals.

Our team receives regular training on privacy practices and data handling procedures. We also maintain incident response procedures to quickly address any potential security issues and notify affected users promptly if necessary.

International Data Transfers

Some of our service providers operate servers outside Australia, particularly for cloud hosting and backup services. When your data is transferred internationally, we ensure these providers maintain privacy protections equivalent to Australian standards through contractual safeguards and certification programs.

Policy Updates

We review this policy annually and update it when our practices change or new privacy regulations take effect. Significant changes are communicated through email and prominent notices on our platform at least 30 days before implementation.

Minor clarifications or administrative updates may be made without advance notice, but we'll always maintain the current version date at the top of this policy.

Privacy Contact Information

For privacy-related questions, data requests, or concerns about how your information is handled:

Email: privacy@novaryqelith.com Phone: +61 3 9670 1660 Mail: Privacy Officer, novaryqelith Financial Education
17 McMillan Ave, Geelong VIC 3220, Australia

We respond to privacy inquiries within 5 business days and aim to resolve most requests within 30 days.